FAQ

Frequently Asked Questions (FAQ)

1. Orders & Payments

Q: What payment methods do you accept?
A: We accept credit/debit cards, PayPal, Apple Pay, and more.

2. Shipping & Delivery

Q: How long does shipping take?
A: Orders are processed within 3 days and delivered within 7–12 days, depending on location.

Q: Do you offer international shipping?
A: Yes! We ship worldwide. Shipping costs are calculated at checkout.

3. Returns & Refunds

Q: What is your return policy?
A: We offer a 30-day return policy. Items must be unused and in original packaging.

Q: How do I request a refund?
A: Contact us at support@miyakori.com with your order details, and we’ll guide you through the process.

4. Product 

Q: Does the recorder keychain need to be charged?
A: No, it runs on a replaceable battery, so there’s no need for charging. It comes with a battery included—simply replace it when needed.

Q: How does the recorder keychain work?
A: Simply press and hold the record button to start recording. You can play back recordings anytime with the play button.

Q: How long can it record?
A: The recorder keychain can store up to 15 seconds of audio.

Q: Can I use it as a regular keychain?
A: Absolutely! It's compact, lightweight, and designed to be carried anywhere.

5. Tracking & Order Status

Q: How can I track my order?
A: Once your order is shipped, we will send you a tracking number via email ( within 2-3days ). You can use this number to track your package on our website or the courier’s website.

Q: My tracking number isn’t updating. What should I do?
A: Tracking updates may take 24–72 hours to appear. If your tracking hasn’t updated after this time, please contact us for assistance.

Q: I haven’t received my order. What should I do?
A: If your order hasn’t arrived within the estimated delivery time, please check the tracking status first. If there are any issues, reach out to us, and we’ll help resolve them.